Who we are
Welcome to artifexforge.com!
Our website address is: https://artifexforge.com
The Artifex Forge Limited is run by Jeremy Child
You can contact us at; support@artifexforge
Our registered business address is;
4 Church Terrace,
Cardiff,
CF23 5AW
United Kingdom
What personal data we collect and why we collect it
We collect information from you when you place an order, leave a comment or review, subscribe to our newsletter or contact us through our contact form or chat widget. Personal data may also be collected from technical processes such as contact forms, comments, cookies, analytics, and third party embeds.
We collect this data for the following reasons:
- To personalise your experience.
- To process payments and calculate tax when you purchase a product.
- To provide and improve customer service.
- To send updates in the Artifex Forge Newsletter.
- The email address you provide when purchasing a product may be used to update you regarding the order.
The email address you provide when you sign up to our newsletter will be used to update you about our products and services. You can unsubscribe from this mailing list at any time using the link at the bottom of any marketing email.
The Artifex Forge is a GDPR compliant company and it makes every effort to store all collected data safely and responsibly. All third parties who are involved in the collection and storage of personal data are listed below.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Contact forms
If you contact us using our contact form we will never use the information provided for marketing purposes. We will however keep the information provided for a certain period for customer service purposes.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
This site includes embedded videos from Vimeo.com and Youtube.com. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. This website may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. To find out more you can read Vimeo’s privacy policy here – https://vimeo.com/privacy
Who we share your data with
The Artifex Forge Limited uses the following third party companies as part of the running of artifexforge.com:
We use Sendinblue.com to collect and store newsletter subscriber information and run our chat widget. They are a GDPR compliant company and you can read their Privacy Policy and Personal Data Protection statement here – https://www.sendinblue.com/legal/privacypolicy/
We use Stripe to process credit card payments. Any information you submit when making a sale may be collected and stored safely by them. You can read their privacy policy here – https://stripe.com/gb/privacy
We use Paypal to accept payments. Any private information you submit when making a sale may be collected and stored safely by them. You can read their privacy policy here – https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
We use Woocommerce for shop functionality. Any information you submit in the Artifex Forge shop checkout may be collected and stored safely by them. You can read their privacy policy here – https://automattic.com/privacy/
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
The Artifex Forge uses third party companies to ensure that all data is collected and stored in the safest way available. A list of these third parties and links to their privacy policies can see found in the ‘Who We Share Your Data With’ section which can be found above.
Your Consent
By using out site, you consent to our website’s privacy policy.
This policy was last amended 28th January 2020